Articles
UX Writing
A UX writing bot has to see the screen
A copy review that cannot see the screen reviews a different thing than the one about to ship, and that one fact shaped how the UX Writing Bot works.
Writing the system prompt is UX writing now
When a product answers in natural language, the words that shape its behavior live in a prompt instead of a string table. Whoever writes that prompt is doing UX writing, whether the org calls it that or not.
Twenty options is half the job: audition the finalists where they ship
Generating a spread of options is the right first move for UX copy. The second half is auditioning the finalists in the medium they ship in, which a daily audio show on this site taught me the slow way.
Your voice and tone guide has a new reader
A style guide used to be read by people who could ask what you meant. Now a model reads it too, and it can't ask. Here's what changes when you write for both.
From strings to language systems
When no writer sees most of the words before a customer does, content design becomes the work of defining patterns, intent, tone, and constraints that people and models build from. One worked entry, built on a real pattern, shows what that looks like.